Privacy Policy

Privacy Notice

Your privacy and the protection of your personal data are extremely important to us. This Privacy Notice (hereinafter: the “Notice”) explains how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter: the “Services”).

What Data Do We Collect?

When you use our Services, we may collect the following information relating to you:

Contact information: first and last name, email address, phone number, address;
Usage information: information about how you use our Services, including time, duration, and manner of use;
Technical information: IP address, browser type, browser version, and cookies used to improve user experience;
Data you enter into the contact web form, including the email address you provide in order to receive a response to your inquiry;
Other data that you voluntarily provide to us;
Delivery-related information, such as delivery address.

Purposes of Processing Your Data

We use your personal data for the following purposes:

to provide, improve, and personalize our Services;
to communicate with you, including responding to your inquiries;
for marketing purposes, subject to your prior consent;
to comply with legal obligations;
to specify the particular purposes for which the specific website owner processes visitor data.

Who Is Responsible for Processing My Data?

The website owner (BC Apartments), as the data controller in accordance with the General Data Protection Regulation (hereinafter: “GDPR”), is responsible for the processing of personal data relating to you.

To Whom Are My Data Disclosed?

Your personal data may be disclosed to our partners and subcontractors acting as data processors in accordance with Article 28 of the GDPR, where we engage them to perform certain tasks involving the processing of personal data.

For example, we use WIX.com LTD (hereinafter: “WIX”) as our website service provider. All information regarding the processing of personal data by WIX can be found in their Privacy Notice available at:
https://www.wix.com/about/privacy

Please note that in such cases, we remain responsible for the processing of your personal data as the data controller.

Additionally, we may disclose your data to partners who provide services to you independently, regardless of your relationship with us. For example, if you order services from our partners through us, if you give consent for sharing your data with partners, or where partners are involved in data processing based on a legal basis.

Finally, we may disclose your data to public authorities where required by law.

Is My Data Subject to Automated Decision-Making?

We do not use your personal data for processing that involves automated decision-making.

How Long Do We Retain Your Personal Data?

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected.

For example, an email address used for sending newsletters is retained only for as long as you remain subscribed to our newsletter.

Where Are My Personal Data Processed?

Your personal data is primarily processed in the Republic of Croatia and in other member states of the European Union or the European Economic Area (EEA).

Only exceptionally do we transfer your data to so-called third countries. In such cases, we ensure appropriate safeguards, such as the use of Standard Contractual Clauses approved by the European Commission, or transfers to countries that have been recognized by a decision of the European Commission as providing an adequate level of data protection.

Your Rights Regarding Your Personal Data

In accordance with the GDPR, you have the following rights:

Right of access: to request confirmation as to whether personal data relating to you are being processed, the categories of personal data processed, the purposes of processing, possible recipients of your data, and the period for which the data are stored (Article 15 GDPR);
Right to rectification: to request the correction of inaccurate personal data or the completion of incomplete data (Article 16 GDPR);
Right to erasure: to request the deletion of your personal data in accordance with Article 17 GDPR;
Right to restriction of processing: to request restriction of processing in accordance with Article 18 GDPR;
Right to object: to object to the processing of your personal data based on legitimate interest in relation to specific processing activities (Article 21(1) GDPR);
Right to data portability: to request that personal data relating to you, which you have provided to us, be transferred to another service provider in a structured, commonly used, and machine-readable format (Article 20 GDPR);
Right to withdraw consent: you may withdraw your consent at any time, and personal data processed on the basis of that consent will no longer be used.

To exercise your rights, you may contact us at [email].

You also have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency (AZOP).

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience and analyze the use of our Services. You can control the use of cookies through your browser settings.

More detailed information about the cookies we use and the purposes for which we use them can be found on the Cookie Policy page.

Data Security

We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Privacy Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be published on our website.

Contact Information

If you have any questions regarding the collection and processing of your personal data or this Notice, you may contact us at [info@bcapartments.eu].